Join the 'Greatest Story in Hospitality' by becoming one of our 'Hospitality Heroes' as a Conference & Events Team Leader based at our Conference Centre - just one of the fantastic opportunities we offer from 'Manor to Marina'.
Responsibilities
* Assist the Manager & Supervisor in the coaching & leadership of the team
* Anticipate the needs of our guests, ensuring their requests are managed in a timely manner
* Meet, greet, and impress guests - making them feel valued from start to finish
* Deliver seamless, five-star service, creating unforgettable guest experiences.
* Ensure all service and back-areas are well stocked and clean
Benefits
* Access to career development training from day one
* Discounts on food & beverage and hotel stays
* Discounted leisure membership
* Free GP virtual appointment service
* 24/7 wellbeing helpline
* NEST pension scheme
* Social Club
* Staff appreciation events
* Monthly and end-of-year awards
Grow With Us
* I am equipped, trained, and supported to do THE BEST JOB I CAN
* I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
* I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment
* I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role
* I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED
* I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY
Requirements
* A minimum of six months' experience as a team leader in a high-end bar/hotel
* Banqueting experience
* Ability to lead, inspire, and motivate a team
* Extensive wine and cocktail knowledge
* IT literacy
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