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Customer service advisor

Basildon
Permanent
Daniel Owen
Customer service advisor
Posted: 6 August
Offer description

Customer Service Advisor

MSPSPL_1754563011 Posted: 08/07/2025

Planner
Based in Basildon
Permanent
Office based
0800-1700
£26-27K per annum

You'll be responsible for liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given.

You'll liaise with our supervisory teams and the regional buyers to ensure materials / equipment is ready for use at the agreed appointment times.

About You

Candidates will have good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal. With excellent customer service skills, you'll have previous experience within the repairs and maintenance sector, or a trade-based background, with good problem-solving skills.

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