Overview
Join to apply for the Customer Assistant - Food - Guisborough SF role at Marks and Spencer. We are looking for passionate individuals who take pride in their knowledge of M&S Food products and are excited to share it with customers. You will be a champion of our high-quality products, great value offers, and excellent customer service.
Work Pattern
* Monday 18:00 - 22:00
* Tuesday 18:00 - 22:00
* Friday 18:00 - 22:00
* Saturday 18:00 - 22:00
You’ll be a brand ambassador ready to recommend our newest Food products. Through remarkable service you’ll ensure customers feel valued every time they shop with us.
Responsibilities
* Serve customers efficiently on the shop floor and at service points
* Keep the store clean and tidy, ensuring shelves are stocked
* Monitor daily sales targets, priorities, promotions, and selling opportunities
* Proactively engage with customers to understand needs, make recommendations, and deliver remarkable service
* Build expert product knowledge to sell and promote products and services
* Utilise digital tools and in-store devices to enhance the customer experience
Key Capabilities
* High levels of customer service
* Attention to detail and commitment to excellent work
* Open to feedback and able to use it to improve
* Accountability for planning and managing own workload
* Strong communication skills
* Adaptable to changing situations
* Ability to build positive relationships and listen well
* Good level of digital capability
Equal Opportunity
M&S is committed to an inclusive organisation, with an active Inclusion, Diversity and Equal Opportunities Policy. We support flexible working and will make reasonable adjustments to the recruitment process where required to ensure a fair assessment.
Qualifications & Requirements
* Entry level seniority
* Part-time employment type
* Job function: Other
* Industry: Retail
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