ICT Administration Assistant!
Wise Employment, are looking for an ICT Administration Assistant to join a fantastic School Trust based here in Plymouth!
This opportunity, is Full Time Temporary to Permanent role, where you will work 8:30am – 5pm Monday to Friday (37hours a week), earning £13.26 per hour.
As an ICT Administration Assistant you will be responsible for:
- Monitoring and triaging ICT helpdesk tickets, ensuring timely allocation, escalation, and resolution
- Acting as a point of contact for users, gathering information and coordinating hardware deliveries, returns, and exchanges
- Supporting ICT procurement activities, including obtaining quotations, processing orders and invoices, and tracking expenditure against budgets
- Maintaining accurate ICT asset registers and producing reports on device lifecycle, replacements, and disposals
- Supporting staff and student on boarding and off boarding processes within ICT systems, in line with Trust policies
- Coordinating external contractors and supporting ICT projects and operational activities
- Providing comprehensive administrative support to ICT Operations Managers
To be Successful in this role you will need to:
- Demonstrate excellent organisational skills and attention to detail
- Be able to manage competing priorities effectively in a fast-...