Administrator – Medical Centre Contract : Full Time Type: Fixed Term Contract Hours : 37.5 hours per week Pay: £24,637.57 Location: HMS Excellent, Whale Island, Portsmouth, Hampshire, England, PO2 8ER An opportunity to join an experienced, versatile team delivering first-class administration services to our world-class Armed Forces personnel. Position Overview Based in the Medical Centre at HMS Excellent, this role provides a broad and flexible service to meet the contracted administration requirements of the Armed Forces, predominantly the Royal Navy. There is potential to rotate through various professional responsibilities as needed to support the business. Training can be provided where appropriate. Main Responsibilities The role involves providing a dedicated day-to-day focal point for medical services administration, including direct customer interaction and liaison with clinical staff. You will arrange and coordinate Medical Centre appointments, hospital visits, and review boards. Maintaining and protecting patient-related data is essential, along with data capture and input to update the medical administration system. All activities must comply fully with current Health and Safety Regulations and the General Data Protection Regulations. Additional tasks may be assigned by the Line Manager, including support and cover for other staff members. What We Are Looking For The successful candidate will be well-organised, precise, and confident, with credible communication skills and a willingness to contribute at all levels. The individual should be versatile, intuitive, professional, and demonstrate good judgement and absolute integrity. They should be proactive, persuasive when needed, responsive to changing business needs, calm under pressure, self-motivated, reliable, and well presented, embodying the positive image of Mitie's company values. Key attributes include administration experience with strong organisational and motivational skills, a high degree of integrity, and a proven track record of delivering quality administration and service in customer-facing roles. The candidate must be a persuasive and credible communicator, both verbally and in writing, with the ability to develop close working relationships. IT literacy and good working knowledge of MS Office applications are essential. Familiarity with MOD medical administration applications and systems is desirable. The role requires a proactive approach, the ability to embrace and lead change, manage short-notice changes to requirements and deadlines, and a good standard of education. Additional Information MOD security clearance and a DBS Standard check are required. Proof of the right to work in the UK is essential. The contract involves a 37.5-hour working week, Monday to Friday, between 07:30 and 17:00. Approved company workwear must be worn. About the Company Mitie employs 77,500 colleagues and is the UK's leading facilities management company. Our vision is to work together to deliver exceptional service every day, a commitment we uphold consistently. Built on integrity and trust, we always go the extra mile to get the job done. We champion diversity and inclusion with six employee networks supporting military veterans, parents and carers, LGBTQ, women, disabled colleagues, and all races and ethnicities. Mitie has a practical approach to achieving net zero carbon. Employees enjoy a wide range of benefits, including additional leave purchase, Give as You Earn, Salary Finance, Save as You Earn, Share Incentive Plan, Cycle to Work scheme, private medical cover, life cover, technical equipment, childcare vouchers, and more. There is also a reward and recognition scheme and access to high street discounts. Please ask about these benefits during the interview. Additional Information for Internal Applicants Internal applicants should discuss their application with their current line manager before applying. Please note that internal job moves are subject to the standard terms of the advertised post; enhanced terms cannot be honoured.