Job Description
Senior Contracts Facilitator
Location
Chester, North West England (Hybrid: 2–3 days per week in-office).
Languages
Fluent English is essential. Fluent also in either Spanish, Italian, Portuguese, French, Mandarin, or German is preferred but not essential
The Company
Our client is a highly successful global organisation experiencing rapid growth across international markets. To support this expansion, they are seeking a Senior Contracts Facilitator to join their international enterprise contract facilitation team.
The Role of the International Senior Contracts Facilitator
As Contracts Analyst / Facilitator you will manage the delivery of contract review, negotiation and issue resolution across EMEA, APAC, and Canada. You'll collaborate with the contract legal support team and other cross-functional stakeholders.
Key Responsibilities:
* Train, lead, and perform quality control within a team of international Contract Facilitators.
* Experienced in intake, template selection,, negotiation, execution, and storage.
* Create training materials in collaboration with International Legal, leveraging a deep knowledge of contract terms and conditions and negotiation best practices, and BMS Standard Operating Procedures.
* Confidently facilitate, including drafting, negotiating and redlining, highly complex international contract types in collaboration with internal stakeholders and CLS as required by BMS SOPs and escalation protocols.
* Coordinate with functions and stakeholders across BMS to ensure timely, compliant, and effective facilitation of contracts.
* Collaborate closely with international and local legal teams and other key market stakeholders for reviews and escalations.
* Maintain awareness of pre-contracting steps, including underlying BMS policies and procedures related to the contracts and the contracted activities within scope.
* Act as the first escalation point on substantive contracting related questions.
* Appropriately document systems and processes, including collaborating with CLS and International Legal Teams to ensure relevant tools (such as playbooks) and contract templates are up to date.
* Make recommendations for continuous improvement with standardization, process simplification, and automation to elevate the customer experience.
* Grow and develop an evolving customer focused organization internally and externally.
* Assess and analyse data to report SLA, KPIs, and other team performance metrics to support execution of long-term business plans and growth and share with Pod Leads to drive business decisions.
Candidate Profile
* Fluent English is essential. Fluent also in either Spanish, Italian, Portuguese, French, Mandarin, or German is preferred but not essential
* Bachelor's degree required: LLB, paralegal certification or other relevant formal legal contracts experience preferred.
* Direct experience in redlining, contract language and negotiation of contract terms.
* Prior experience with legal and contracting within the pharma/biotech/CRO industry and team leadership required.
* Experience in international contracting (EMEA/APAC & Canada) including any local nuances that may impact contracting.
* Experienced in facilitating a contract from intake, template selection, drafting, redlining and negotiation through escalation, approval, signature and storage.
* Experience with Contract Lifecycle Management technology (e.g., Icertis) to automate and streamline processes.
* Excellent oral and written communication skills and diplomacy to convey information and influence others with a strong customer focus.
* Proven ability to engage teams and inspire them to sustain high levels of performance in a constantly changing environment.
* Familiarity with Icertis would be preferred .
* Excellent understanding of pharma contracting, compliance, and policies relevant to the services within the remit of the role.
* Proven leadership success and demonstrated ability to work and influence within a matrix structure.
Salary & Benefits
£42,000 to £45,000 + 14% annual bonus
Benefits include: 26 days holiday + bank holidays, Family healthcare cover & life assurance, Attractive company pension scheme, Career development support & funding for professional qualifications
How to Apply
To be considered, please send your CV to:
Jonathan Grimes