Food And Beverage Team Member Gloucester Robinswood Hotel, Signature Collection By Best Western The Opportunity Are you ready to showcase your love for hospitality and create unforgettable guest experiences? Look no further! Our hotel food and beverage team is dedicated to providing exceptional service, and were on the hunt for enthusiastic individuals to join us in delivering top-notch dining experiences. What Youll Do: Set the Scene: Prepare the restaurant and bar for service, ensuring every detail meets our high standards of presentation. Be the Face of Our Hotel: Act as an ambassador for our brand, delivering exceptional hospitality that upholds our reputation. Engage & Enhance: Interact with guests, take their orders, and use upselling techniques to elevate their experience. Create a Welcoming Atmosphere: Bring your unique personality to the role, making guests feel right at home and putting smiles on their faces. At our hotel, we believe our people are our greatest asset. If you have a passion for hospitality and enjoy creating positive guest experiences, we want you on our vibrant team! Benefits Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio. Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays. Eye care Free legal & money advice Counseling sessions Hospital & death benefit plans Cycle to work scheme Wellbeing tips and support fitness videos Recipe ideas Advice on keeping active and healthy living Wellbeing podcasts and tv Breathing exercises 24/7 advice and support line Team reward & recognition Free meals on duty Free parking The Ideal Candidate Contagious enthusiasm and sincere desire to create memorable guest experiences. A natural ability to engage with others and a genuine passion for the hospitality industry. Proven experience in a hospitality environment, preferably in hotel or restaurant operations. The ability to remain calm and composed in high-pressure situations. A self-starter with the capability to work independently without supervision. A positive outlook and approachable demeanor that exudes warmth and professionalism. A willingness to learn and a desire to develop within the role. An innate talent and self-assurance in your abilities, coupled with exceptional attention to detail. If you possess these qualities, we encourage you to apply for this opportunity to be a part of our team and contribute to our mission of delivering outstanding hospitality experiences. Hotel Just 5 minutes from the M5 and a short taxi ride from Gloucester train station, you’ll find the Gloucester Hotel, part of the Signature Collection By Best Western. Conveniently located between junctions 11A and 12 of the M5, the hotel is only a 5-7 minute drive from the motorway, whether you’re traveling north or south. The hotel features 95 bedrooms, including 6 family rooms, and meeting rooms for up to 180 delegates. It also has a Civil Ceremony licence and a versatile wedding suite that can accommodate up to 200 guests. Guests can enjoy the health club, which includes a squash court, beauty treatment area, swimming pool, and children’s pool. About us Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.