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Credit hire claims handler

Liverpool (Merseyside)
Bond Turner
Credit hire claims handler
Posted: 17 July
Offer description

Our business is people. Our clients are at the centre of everything we do, but we can only deliver the right result with exceptional people.

Location

Liverpool

Position Type

Full Time


Job Description

Location:Liverpool

Contract Type:Perm

Position Type:Full Time

We are currently seeking a Credit Hire Claims Handler to join our growing team in Liverpool. This is an exciting opportunity for someone with experience in handling motor claims to join a dynamic and supportive legal environment.

In this role, you’ll manage a caseload of credit hire claims from inception to either pre-issue settlement or the issuing of proceedings. Your focus will be on progressing files efficiently and securing the best outcomes for our clients.

Key Responsibilities:

* Manage your own caseload of pre-litigated credit hire claims
* Progress files from inception to either settlement or handover to the litigation team
* Submit claims to the Motor Insurers’ Bureau (MIB) and liaise with their representatives, including nominated solicitors and foreign handling agents
* Handle claims involving uninsured drivers and foreign jurisdictions
* Manage both fast-track and multi-track claims
* Deal with complex cases with a proactive and strategic approach

About You:

* Prior experience in pre-litigation credit hire or motor claims is essential
* Confident working to performance targets while maintaining high levels of client care
* Strong negotiation and problem-solving skills
* Excellent verbal and written communication skills
* Solid understanding of the Motor Insurers’ Bureau (MIB) process
* Able to work independently and as part of a collaborative team
* Client-focused with a professional, empathetic approach

Why Join Us?
At Bond Turner, we offer more than just a role – we offer a career path. You’ll be supported, valued, and given the tools you need to succeed. If you’re driven, ambitious, and committed to achieving great results for your clients, we want to hear from you.

What we offer in return:

We offer a clean professional office working environment with fantastic facilities in the heart of Liverpool City Centre which has great travel links. A competitive salary including 23 days holiday allowance plus 8 bank holidays. Employee Assistant Programme. Workplace pension scheme. Free onsite Gym, weekly classes and wellbeing programmes. Discounted onsite Restaurant, Coffee Shop / Café. Secure bike storage. Discounted local parking. The opportunity to develop a rewarding and successful career with a wonderful Law firm.


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