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GLL Spa Therapist Position at Gosling Sports Park, Welwyn Garden City
GLL is seeking a qualified Spa Therapist (minimum NVQ Level 2 or equivalent) to join our team at Gosling Sports Park. If you have the skills and ambition to excel in wellness therapies, massage, and beauty treatments, this is an exciting opportunity to develop your career in a supportive environment.
Responsibilities include:
1. Providing professional and engaging wellness therapies, massage, and beauty treatments to clients.
2. Maintaining a welcoming and professional image of the Spa.
3. Ensuring compliance with customer service standards and spa regulations.
4. Assisting patrons with facility use and encouraging full utilization of the Spa London Experience.
5. Managing bookings efficiently and promoting spa services.
6. Achieving personal sales targets through active up-selling and customer engagement.
Requirements:
* Ability to promote and sell spa services effectively.
* Excellent customer service skills with tact and sensitivity.
* Ability to deliver high-quality treatments with minimal supervision.
* Knowledge of electronic booking systems.
* Experience in spa or beauty treatments, with a proven track record of results.
As a charitable social enterprise owned by staff, GLL offers a comprehensive range of employee benefits, including:
* Career development and training opportunities.
* Discounted gym memberships for employees and partners.
* Industry-leading pay rates and a full-time, permanent position.
* Participation in the GLL Society and associated social events.
* Exclusive discounts on villas in Portugal and ski chalets in Bulgaria.
* Health assurance and career pathways.
* Discounts across thousands of retailers and special offers on experience days and treatments.
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