Role: Compliance Lead Location: Stoke-on-Trent Duration: 12 month fixed term contract Salary: £33,000 - £37,000 Accreditation & Certification Management (Lead Role) Oversee and actively manage all company accreditations and certifications, ensuring continuous compliance with relevant standards and industry regulations. This includes, but is not limited to: CHAS, Considerate Constructors, ConstructionLine, FGAS/REFCOM, Gas Safe Register, HETAS, ICO, ISO 9001, ISO 14001, MCS, NICEIC, OFTEC, PAS2035, QualityMark, RECC, SafeContractor, TrustMark, UKTC, and Waste Carriers Licence. Monitor industry developments and regulatory changes to ensure that all compliance programs remain current, robust, and effective. Quality Management (Lead Role) Lead the implementation, maintenance, and continuous improvement of the Group's Quality Management System (QMS), including adherence to ISO 9001 Plan, conduct, and coordinate all internal quality audits to assess compliance with quality requirements and company policies. This includes developing a holistic internal audit approach with minor monthly reviews, on-site quarterly audits, and full internal audits every six months, feeding directly into annual external audits. Ensure the framework for collecting and acting on customer satisfaction (CSAT) data is compliant, driving improvements based on feedback from both external and internal customers Environmental Complian...