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Project coordinator

Hull
Permanent
The Growth Company
Project coordinator
Posted: 23 September
Offer description

Project Coordinator

The Growth Company's (GC) Employment team are looking for a highly organised and proactive Project Coordinator to support the delivery of Ministry of Justice Services in HMP Humber/HMP Hull.

You’ll play a key role in coordinating training sessions, managing communications with stakeholders, and ensuring accurate data handling. This is a fast-paced role requiring excellent attention to detail, strong interpersonal skills, and a commitment to delivering high-quality service.

Currently, all applications are considered as expressions of interest.

Key Responsibilities:

1. Coordinate venue bookings for 1-1 and group training sessions.
2. Manage diaries and appointments for Employment Mentors and Key Workers.
3. Communicate with Probation Officers to ensure timely and accurate updates.
4. Handle telephone referrals and enquiries with professionalism and confidentiality.
5. Record and maintain participant data in line with internal and external requirements.
6. Contact participants via phone and email, logging all communications.
7. Raise payments and purchase orders using internal financial systems.
8. Ensure compliance with GDPR, internal standards, and Health & Safety policies.

About You:

9. Naturally organised, with a structured approach to managing busy workloads.
10. Comfortable handling multiple tasks and meeting tight deadlines.
11. Calm and composed when faced with challenging or high-pressure situations.
12. Skilled at building strong relationships through clear and professional communication.
13. Always looking for opportunities to improve processes and service delivery.
14. Trusted to manage sensitive information with discretion and care.
15. A collaborative team player who also works well independently.

Skills Required:

16. Excellent customer service and interpersonal skills.
17. Strong planning and organisational abilities.
18. Ability to work to targets and KPIs.
19. Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint).
20. Good written and verbal communication skills.
21. Previous administration experience, ideally in a funded or contracted environment.
22. Experience in education, skills, or probation-related services is desirable.
23. Familiarity with internal booking and finance systems is an advantage.

At GC, safeguarding the welfare of all individuals including vulnerable adults and young people is a top priority, and we expect all staff to uphold this standard. All appointments follow Safer Recruitment Procedures, including a DBS check carried out by Due Diligence Limited (DDC Ltd), at no cost to the successful candidate.

Please note: It is a legal offence to apply for a role involving regulated activity if you are on the Barred List.

We are committed to increasing workforce diversity and offer a guaranteed interview to applicants who meet the essential criteria and either have a disability or are from a diverse ethnic community.

If this applies to you, you can request consideration under this scheme during the application process. Your request will be shared only with the Hiring Manager and Internal Recruitment Team.

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