Join Our Nike Retail Team as an Assistant Head Coach
Do you know what it takes to create the best retail team in the world? Someone like YOU!
At our NIKE Retail Stores, we use unique job titles for our positions: a Store Manager is called "Head Coach," an Assistant Store Manager is called "Assistant Head Coach," a department manager is called "Coach," a team leader is called "Lead," and Sales Associates are called "Athlete."
As an Assistant Head Coach, you are:
* Collaborating with the Head Coach to create a unique shopping experience and deliver service excellence to our consumers.
* Supporting and supervising a diverse team, ensuring an excellent work environment (e.g., recruitment, development, performance management, staffing).
* Implementing operational processes and tools to achieve sales targets, optimize services, enhance customer satisfaction, and increase efficiency and productivity.
* Overseeing departments such as Commercial, Athlete, and Consumer Experience.
* Supporting the Head Coach in implementing NIKE’s strategies in your store (e.g., sustainability, membership, digital services).
* Providing reports on store activities, local marketplace insights, and consumer feedback.
* Ensuring store compliance with NIKE standards and guidelines.
* Collaborating with business partners across stores and headquarters.
What you get:
* An attractive salary that evolves with market trends and your experience.
* Opportunities for monthly bonus payments.
* Discounts both online and in-store.
* An attractive benefits package, pension, and share scheme.
* Exciting development and career opportunities.
* Regular training on leadership, sales, and products.
* A dynamic, motivating environment that values Diversity, Equity & Inclusion (DE&I).
* Staff dress code to represent NIKE and foster team spirit.
* Access to sports activities.
* Opportunities to participate in unique NIKE moments.
What you bring:
* A passion for NIKE and/or sports.
* Extensive retail management experience.
* Excellent command of English (both written and spoken).
* Enthusiasm and passion for sports and sports fashion.
* Experience in delivering exceptional customer service.
* Ability to coach and develop a strong team.
* Strong communication skills.
* Flexibility to work shifts and weekends.
Apply online! We look forward to hearing from you.
Note: Relocation support is not provided for this role.
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