1. 12 month MAT cover contract offering an immediate start
2. Great career prospects on offer
About Our Client
This opportunity is with a medium-sized organisation. The company is known for its commitment to providing high-quality products and services to its customers, with a strong focus on operational excellence and customer satisfaction.
Job Description
3. Providing first class customer service over the telephone, email & webchat
4. Securing the hire, sales, and service of our full product rage
5. Managing customer accounts including negotiating rates and identifying sales opportunities through providing excellent customer service
6. Be a point of contact for customers with a sound knowledge of company products (full product training provided)
The Successful Applicant
A successful Hire Controller should have:
7. Proven experience of providing a first-class customer service
8. Proven experience of providing first class customer service over the telephone, email, and webchat
9. Ability to develop strong, meaningful, and long-lasting customer relationships.
10. Ability to work within a time critical service environment, meeting company SLA's.
11. Basic MS Word, Excel, and Outlook skills
12. Good organisational and communication skills
13. Good attention to detail
14. Ability to positively adapt to change.
What's on Offer
15. Competitive salary on offer
16. Free on-site parking
17. 12 month contract with an immediate start on offer
18. Great career prospects
If you are passionate about customer service and looking to excel as a Hire Controller, we encourage you to apply today!