We are seeking a dedicated and enthusiastic individual to join our team. As a Food and Beverage Supervisor, you'll be at the heart of our guest experience, delivering exceptional service and ensuring our guests have a memorable dining experience. Are you passionate about hospitality and customer service? Do you take pride in providing top-notch service with a smile? If so, we'd love to hear from you.
Key Responsibilities
* Oversee the Food and Beverage team as they carry out their duties
* Assist in the preparation and serving of food and beverages to guests in an efficient and pleasant manner.
* Maintain cleanliness and organisation of the dining areas, ensuring compliance with health and safety standards.
* Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally.
* Support the Food and Beverage team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management.
* Assist in the coordination and execution of events and special functions.
* Ensure all areas are well-stocked and presented impeccably at all times., A calendar of wellness activities - from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
* Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
* Healthcare Cash Plan options, from just 5 per month.
Supporting your hospitality career growth
* Fully funded apprenticeship programmes.
* Internal development programmes, designed to support you as you grow within your role.
* Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
Qualifications
* Previous experience in a similar role within the hospitality industry is desirable but not mandatory.
* Excellent communication and interpersonal skills.
* Ability to work in a fast-paced environment and handle multiple tasks efficiently.
* Strong attention to detail and a commitment to delivering high standards.
* Flexible to work various shifts, including evenings, weekends, and holidays.
Benefits
* Exclusive discounts for you, your friends and family
* Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast.
* Discounted stays for friends and family.
* 50% discount when dining in our restaurants and bars.
* Free meals while on duty, keeping you well-fuelled.
* Access to high-street discounts on a range of shops, experiences and more.
* Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
* Generous refer-a-friend bonuses, starting at 250.
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