Overview
At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over 900 professionals, we work to make things flow smoothly, whether it's for large organisations or individual employees. As businesses face rapid changes in the world of work, our team is here to help them adapt and thrive. By focusing on the core needs of efficiency, productivity, growth, and impact, our employees use their expertise to deliver real solutions through our People and Finance platform. This system, which covers finance, HR, payroll, and learning, helps businesses run more smoothly and make better decisions in real time. With over 40 years of experience behind us, MHR’s track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication - all of which we pass on to our customers.
MHR is more than just a place to work; it’s a platform for empowerment. Joining us means bringing innovation, technology, and teamwork seamlessly removes obstacles, enhances your skills, and allow you to focus on what’s most important to you - work that matters. With us, you’ll grow, find your flow, and make a lasting difference in your career, your team, and your impact.
Role
We’re looking for an experienced Building Services Manager to lead the operational delivery of facilities management across our UK estate. This role is responsible for ensuring buildings are safe, compliant, resilient and fit for purpose, with ownership of service delivery, statutory compliance, physical security and health & safety.
Responsibilities
* Lead day-to-day facilities management operations across multiple sites
* Own the prioritisation and resolution of reactive maintenance issues, ensuring risks are assessed and mitigated appropriately
* Manage FM staff and oversee contractors and service providers
* Own reactive and planned maintenance, ensuring risks are assessed and controlled
* Manage FM budgets, supplier contracts and cost control
* Maintain and deliver Planned Preventive Maintenance (PPM) and statutory compliance programmes
* Ensure compliance across fire safety, electrical, water hygiene, lifting equipment and power resilience systems
* Maintain accurate compliance and audit records
* Act as the main escalation point for building-related issues
* Manage physical security and access control systems, including joiners, leavers and contractor access
* Support internal and external audits and continuous improvement initiatives
* Lead operational Health & Safety and fire safety arrangements
* Support sustainability and environmental objectives
Qualifications
* Proven experience in facilities or building services management
* Strong knowledge of statutory compliance, PPM and contractor management
* Experience managing budgets and FM service contracts
* Working knowledge of ISO standards and audit-driven environments
* Strong stakeholder management and communication skills
* Confident decision-maker with a proactive, risk-based approach
Benefits
* Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs
* 24/7 access to a GP through Help at Hand for you and your family, confidential mental health support, and paid sick leave
* Ability to purchase or sell additional holiday days beyond 25 days and bank holidays
* Enhanced Family leave
* My MHRewards offering discounts at over 900 retailers
* Monthly employee recognition program and departmental awards
* Referral bonus scheme of up to £2,000
* Employee-led social events such as running clubs, football teams, book clubs, and bake-offs
* On-site subsidised restaurants offering a variety of fresh meals daily
* Opt-in benefits schemes such as private medical insurance and dental coverage
We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment. At MHR, we’re completely committed to creating a supportive and inclusive workplace where all voices are heard, and everyone feels valued and supported. Whatever your background, abilities and experiences, if you’re excited by this role we want to hear from you. If you require assistance for an interview, please let us know and we’ll make sure your needs are met when you arrive. If we receive an exceptionally high volume of applications, we reserve the right to close this vacancy earlier than originally advertised.
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