Service Manager – Staines - £45,000 - £50,000 A leading manufacturer of engineering components and devices is looking for a Service Manager to Manage the service department due to growth. The Service Manager will be responsible for: * Ensuring efficient Service Delivery and customer satisfaction * Building and maintaining customer relationships * Providing tailored solutions to customers * Expanding the department’s service offering with clients * An escalation point for customer issues within the service department * Ensure timely and accurate completion of service requests * Prepare and analyse data and reports on service performance and improvement areas. The ideal Service Manager will have: * Experience working in a busy service department * Excellent customer service experience * Experience working with engineers and other departments for collaboration * A forward thinking approach, to help the business improve service offerings. In return the Service Manager will join an expanding and successful engineering business offering long term progression opportunities. If you’re a Service Manager looking for an exciting and rewarding opportunity, apply now to find out more...