Job responsibilities Desirable Skills for Lead Role: -Managing a team, ie conducting appraisals, return to work meetings, annual leave and ensuring the team's well-being. -Liaising confidently between senior management teams and other department heads -Workload management. Managing the team's inbox, the allocation of work and project support. -Strong analytical skills with the ability to analyze data and make informed decisions -Excellent organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously Essential skills required: -Communication skills to accurately convey important information over the phone, in person or via email or IM. -Professionalism to communicate in a polite and timely manner -Ability to quickly resolve scheduling and logistic conflicts -Ability to accurately input data into spreadsheets such as excel- Attention to detail and accuracy in maintaining schedules and records Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.