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Join Our Team as a Receptionist/Host at Lookers Volkswagen Carlisle
At Lookers Volkswagen Carlisle, we have a fantastic opportunity for a friendly, welcoming, and bubbly individual to join our team as a Receptionist/Host. As the first point of contact for our customers, you will play a crucial role in providing a Lookers’ world-class experience.
You will report to Tom Willis, who will support and guide you in your role.
Our Receptionists are passionate about delivering first-class customer experiences. Your warm, friendly personality will shine through during each customer interaction over the phone, via email, and in person. If you enjoy going above and beyond for customers, this is the right place for you!
Responsibilities
* Being the first point of contact for our customers contacting Lookers over the phone, managing the switchboard to ensure customers are directed to the correct onsite dealerships.
* Meeting and greeting face-to-face customers as well as internal and external visitors.
* Contributing to a happy, positive working and team environment.
* Maintaining the highest levels of professionalism.
Qualifications
Lookers is proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers, and operating over 150 franchised dealerships across the UK & Ireland. We value the hard work, flexibility, and commitment of our people and offer an industry-leading benefits package.
This includes:
* Competitive salaries with clear pay scales as you develop
* Generous annual leave allowance that increases with length of service
* Eligibility to join our colleague car plans and cycle-to-work scheme
* Enhanced maternity, adoption (6 months full pay), and paternity leave (2 weeks full pay)
* Critical illness cover after 2 years, life assurance, and a free will writing service
* Techscheme for the latest tech at lower costs, eye care schemes, and discounted shopping vouchers
* Employee assistance programme and free access to Smart Health for 24/7 GP services for employees and their immediate families
We believe in nurturing our people through manufacturer brand and management training to enhance career development. We celebrate success with our annual Lookers Excellence Awards. So, what are you waiting for?
Lookers is an equal opportunities employer committed to a discrimination-free, inclusive work environment that empowers our team to bring their whole selves to work and reach their full potential.
If your application is successful, we will conduct employment checks, including verifying recent employment, address, credit history, criminal record, and driving license, prior to your start date.
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