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In this role, we will train you to manage your own caseload. It’s a varied and busy position with good opportunities for client liaison.
What you’ll need:
* a minimum of 6 months’ administration experience, ideally in a legal or professional services environment
* competency with IT systems, including Microsoft Word and Excel
* experience in debt or asset recovery is advantageous
* experience managing your own caseload and/or using a case management system is ideal but not essential
* strong teamwork and relationship-building skills
* excellent communication skills with the confidence to liaise with colleagues and clients
* ability to produce high-quality work under pressure with attention to detail
* flexibility, initiative, and confidence in your abilities
The hours:
We provide services from 8am to 8pm Monday to Thursday, 8am to 6pm on Friday, and 9am to 1pm on Saturday. The role involves shift work, typically one 11.30am – 8pm shift per week and no more than 2 Saturdays per month.
Typical shift pattern:
* Monday to Thursday: 8am - 4.30pm or 9am - 5:30pm (one day 11.30am - 8pm)
* Friday: 8am - 4pm or 9am - 5pm
* Saturday (up to 2 per month): 9am – 1pm
Part-time considerations:
We are open to candidates seeking part-time roles where possible.
Our working approach:
We embrace agile working with a flexible blend of home and office-based work, including travel to Midlands hubs as needed.
About us:
At Shakespeare Martineau, our people make us unique. We support diverse teams and foster a culture of continuous improvement, responsibility, and empowerment. We trust our employees to make decisions about when and where they work, focusing on outcomes.
Additional information:
Employment is subject to checks, details of which are available upon offer acceptance.
We are committed to equal opportunities, valuing diversity and individuality, and fostering an inclusive environment for all staff and applicants.
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