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Customer support assistant manager (6075) - cambridge

Cambridge
Cambridge University Press and Assessment
Support assistant
Posted: 12 June
Offer description

Job Title: Customer Support Assistant ManagerSalary: £28,800 - £37,425Location: Cambridge, Hybrid (2-3 days per week in Cambridge)Contract: Permanent, Full time 35 hours per week The job holder has a key role in managing the provision of support to all of Cambridge International customers, including centres, agents, candidates, teachers, and the public. Support is provided for our exams, portfolio of evidence, awards and supporting products. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role As a Customer Support Assistant Manager, you will:Lead and support a dynamic customer service team to deliver exceptional experiences.Manage daily...

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