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Consumer Duty Document Reviewer - 12 month FTC, Bolton
Join AXA Commercial and be part of an award-winning team! As the 2024 Insurance Award’s Commercial Lines Insurer of the Year, we're industry recognized for supporting our broker partners and customers. We’re offering an exciting opportunity for 5 Underwriting Document Reviewers on a 12-month FTC working on our Consumer Duty Communications Project Team.
Working within the Schemes & Delegated Authority (SDA) team, you’ll help deliver the SDA Consumer Duty implementation strategy by reviewing and improving Delegated Authority Documentation to enhance customer understanding and reduce harm. Your focus will be on delivering excellent customer outcomes through documentation that meets regulatory and customer needs, while maintaining strong partner relationships.
At AXA, we promote flexible working, allowing team members to balance home and office work, with at least 40% of the week spent away from home visiting clients, attending industry events, or at our offices.
Responsibilities include:
* Review existing standard and bespoke product documentation to improve clarity and customer understanding.
* Ensure documentation complies with internal standards and external/regulatory requirements.
* Apply your deep understanding of requirements in practical ways.
* Work independently to meet project milestones.
* Model integrity, resilience, collaboration, and enthusiasm.
* Foster a positive culture and demonstrate best practices.
* Build strong internal and external relationships to support SDA strategy execution.
* Provide excellent service to stakeholders.
* Lead continuous improvement initiatives and manage change effectively.
Due to high application volume, we may close this advert early. If interested, please apply promptly.
We encourage candidates who are excited about the role but may not meet every requirement to still apply.
We look forward to your application to join our award-winning team at AXA!
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