Internal Sales Executive - Construction Industry Location: Lisburn, Northern Ireland (Office-based) Salary: £28,000 - £30,000 base £6,000 commission | Pension | Training & Support THE COMPANY: Our client is a well-established construction business with a strong reputation across Northern Ireland for quality, service, and reliability. Supplying a wide range of building and construction products to trade and end users, they continue to grow year on year. Due to this expansion, they are now looking to add an Internal Sales Executive to their team based in Lisburn. THE ROLE: As an Internal Sales Executive, you'll join a busy and supportive office-based team of four, working together to deliver excellent service to customers. This role is a mix of customer service, sales support, and account management. You'll handle inbound calls and emails, process orders, create quotes, and support the external sales team with day-to-day account activity. You'll be office-based Monday to Friday, 8:00am-5:00pm, and will receive full product training and support from a highly experienced management team. Key Responsibilities: Managing inbound customer queries via phone and email Preparing quotations, processing orders, and scheduling deliveries Building relationships with existing trade customers and suppliers Supporting the external sales team with pricing, stock checks, and product updates Delivering excellent customer service and ensuring repeat business THE PERSON: We're looking to speak with individuals who have: Experience in internal sales, trade counter, or customer service (B2B or B2C) Background in hardware, DIY, or construction products is ideal Excellent communication and organisational skills A proactive, team-oriented approach with a focus on delivering results Strong attention to detail and computer literacy THE PACKAGE: Basic Salary: £28,000 - £30,000 (DOE) Commission: £6,000 OTE Pension Scheme Full training and development Supportive working environment within a stable, growing business If you're currently working in customer service, trade counter sales, or internal sales and are looking to take your next step in the construction industry - this is a fantastic opportunity to join a supportive and successful team. Benefits: pension