Job Description
Senior Business Operations Analyst – Insurance (Data & Change)
London (City) | 2-3 days per week in the office
£80-90k base
We’re hiring a Senior Business Operations Analyst for a global insurance organisation undergoing a data-led transformation across underwriting, claims, and core operations.
This is a business-facing role, sitting between the insurance teams and technology. You’ll focus on understanding how the business works, translating requirements into a developing data management strategy, and helping drive operational change as new platforms and data capabilities are embedded.
This is not a developer or IT role. It’s for someone who understands insurance operations and can ask the right questions, influence stakeholders, and turn insight into action.
What you’ll be doing
* Working closely with Underwriting, Claims, Operations, and IT
* Leading business analysis and requirement gathering for data-related initiatives
* Translating insurance business needs into practical data and change priorities
* Supporting the rollout and adoption of new data platforms and processes
* Identifying opportunities to improve efficiency, data quality, and decision-making
* Influencing and challenging stakeholders to drive better outcomes
What we’re looking for
* Experience in insurance or reinsurance (commercial, specialty, or FS)
* Background as a Business Analyst, Operations Analyst, or Change Analyst
* Strong understanding of insurance processes and operating models
* Data-literate (comfortable working with reporting, MI, data issues)
* Confident engaging senior stakeholders and driving change
* Consulting or transformation experience is a strong plus
Why apply
* High-visibility role within a core insurance business
* Genuine opportunity to shape how data is used across the organisation
* Clear scope, ownership, and progression
* Stable environment with meaningful change agenda
London-based candidates only.
Apply for a confidential discussion.