Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience
Job overview
We are looking for a administrator to work with an exciting new team which supports children and young people within schools to help them access mental health support earlier and when they need it. The Mental Health Support Teams (MHSTs) are based within schools and operate across Suffolk. The current vacancy will be for a team based in the East Suffolk area. However, there may be some responsibilities to support the West Suffolk team.
The successful candidate will work with the team providing ongoing day-to-day administrative support and assisting the MHST leadership team to continually refine and improve the service offered. They will work alongside the other administrators in the service.
Main duties of the job
The ideal post holder will be keen and motivated to improve the care and support offered to young people. The post holder will need to be well organised, have experience in administrative settings, and ideally have knowledge about healthcare/the NHS. They will work under the supervision of the Senior Clinical Administrator and Clinical Team Managers and be responsible for supporting their teams. There will be opportunities to work collaboratively with and gain support from the wider Suffolk admin team.
Please see the attached job description for full details of the post.
Working for our organisation
A job in the Suffolk MHSTs will inevitably be challenging and demanding at times, but it will also be immensely rewarding and provide you with great opportunities to make a genuine difference to the lives of others. You will join a team that has developed a caring, creative and hard-working environment; your ideas about how this new service continues to develop and grow will be highly valued.
Benefits included with this role are:-
* NHS pension
* a comprehensive in house & external training programmes
* career progression
* starting annual leave of 27 days per annum increasing to 33 days per annum based on length of service (plus paid bank holidays
Detailed job description and main responsibilities
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We would welcome any informal conversations about these roles. Please do contact us for more information.
Interviews are anticipated to take place in mid January 2026
Person specification
Qualifications
Essential criteria
* Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at intermediate level.
* NVQ 2 Customer Services or working towards.
* NVQ 3 Business Administration or equivalent or working towards.
Experience
Essential criteria
* Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level.
Skills
Essential criteria
* ICT skills including Microsoft (especially spreadsheets and presentations, e.g. Excel, PowerPoint) or equivalent.
Please be aware that, due to the high number of applications for certain roles, this vacancy may close earlier than the advertised closing date. We encourage you to submit your application as soon as possible.
YOUR APPLICATION
We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at
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EQUAL OPPORTUNITIES Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief.
As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the job vacancy (outlined in the Person Specification).. We encourage you to indicate your eligibility through TRAC jobs when applying.
Disclosure and Barring Service Check
This post may be subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.