Job description
HR Business Analyst
Contract Type: Permanent
Location: London
Salary: London c£57, plus civil service employer pension contribution of 28%. A higher base salary may be available for exceptional applicants.
A minimum of 2 days a week based in the office is expected.
MAIN PURPOSE OF THE ROLE:
We are seeking a skilled HR Business Analyst to play a pivotal role in shaping the future of the People team at the National Audit Office. This position is central to delivering our – strategy, which focuses on advancing digital and data maturity across the organisation.
As an HR Business Analyst, you will act as a bridge between HR, L&D, HR Technology, and People Business Partners, driving process improvements, enabling data-driven decision-making, and improving our People processes and People Analytics. You will work closely with members of the People Leadership team, leveraging analytics and process design to create efficiencies, improve employee experience, and provide actionable insights that support strategic workforce planning.
This is an exciting opportunity for someone who thrives on solving complex problems, translating organisational needs into practical solutions, and influencing change that delivers measurable impact.
HOW TO APPLY
Please apply with an up-to-date cv and a covering letter outlining your suitability for the role against essential criteria below:
-Demonstrated experience with business process mapping, analysis, and improvement
-Proven track record of performing data analysis and creating impactful visualisations and reports
-Experience working with HRIS platforms
Selection Process
1. Application
Candidates are required to submit their CV and covering letter on the essential criteria above by 23:59pm Monday 19 January .
2. Shortlisting
An initial screening will be conducted to check the eligibility of candidates & based on the role. Only candidates who meet these criteria will proceed to the next stage.
3. Interview
Candidates who pass the shortlisting will be invited for assessment & Interview stages.
Conflicts of interest
It is essential that the NAO upholds, and is seen to uphold, the highest standards of propriety in its governance, and potential candidates will need to ensure that they do not hold any non-executive posts, any other appointments, or any other interests which may be in conflict with their NAO role. Please contact us at should you have any questions regarding potential conflicts of interest.
Equal opportunities and diversity
Disability and Reasonable Adjustments
Applicants with a disability who wish their application to be considered under the Disability Confident scheme should confirm this when submitting their application. Under this scheme we guarantee an interview to an applicant with a disability who meets the minimum requirements for the role. You should also let our HR team know if you wish us to consider any Reasonable Adjustments at any stage of the process (HR Service Desk ().
Applicants will not be discriminated against on the grounds of any protected characteristic.
Nationality Requirement:
• UK Nationals
• Nationals of Commonwealth countries who have the right to work in the UK
• Nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS)
Please note, we are not able to sponsor work visas or accept temporary visas as we are looking to hire on a fixed term basis. Please contact the HR Service desk () should you have any questions on your nationality eligibility.
Responsibilities Process Documentation and Optimisation
● Map, document, and analyse current-state People business processes across the employee lifecycle, including talent acquisition, onboarding, performance management, learning and development, and employee experience
● Identify process inefficiencies, bottlenecks, and gaps through data analysis and stakeholder consultation
● Design and recommend future-state processes that align with business goals and enhance operational efficiency
● Develop process documentation, workflow diagrams, and standard operating procedures
● Collaborate with cross-functional teams including IT, Finance, and business leaders to ensure alignment and integration of HR processes with broader organisational systems
● Consult with HR business partners and stakeholders to understand business needs and translate them into clear, actionable requirements
● Partner with HR Technology team to evaluate and implement solutions that address business needs
People Analytics and Reporting
● Perform People analytics using Power BI, Excel, and HRIS to generate insights on workforce trends, employee engagement, turnover, retention, diversity, productivity, and other key HR and L&D metrics
● Design, build, and maintain interactive dashboards and visualisations in Power BI that enable self-service analytics for HR, L&D and business leaders
● Extract, manipulate, and analyse data from the People systems to support reporting and analytics needs
● Create regular and ad-hoc reports that provide tactical reporting, workforce planning insights, and strategic recommendations
● Translate complex data findings into clear, compelling narratives that drive strategic decision-making
● Present findings and recommendations to People Team leadership and HR business partners, linking insights to specific business problems and articulating implications for action
● Identify opportunities to leverage system functionality to improve data collection, process automation, and user experience
● Foster a data-driven culture by educating and empowering the People team and business leaders to leverage data in their decision-making
Skills required Experience required
Relevant experience in HR analytics, business analysis, or related analytical role
●Demonstrated experience with business process mapping, analysis, and improvement
●Proven track record of performing data analysis and creating impactful visualisations and reports
●Experience working with HRIS platforms
●Power BI: Proficiency in building dashboards, data modelling and creating interactive visualisations
●Microsoft Excel: Expert-level skills including advanced formulas, pivot tables, data analysis, and statistical functions
●Analytical mindset with ability to identify patterns, draw insights, and make data-driven recommendations
●Critical thinking skills to diagnose business problems and develop creative solutions
●Ability to connect people data to business outcomes and strategic objectives
●Ability to translate complex data into clear, compelling narratives
●Demonstrated presentation skills with ability to tailor messages for different audiences
●Familiarity with data privacy regulations and ethical use of People data
Educational requirements Qualifications:
● Bachelor's degree or equivalent experience in Human Resources, Business Administration, Data Analytics, Industrial/Organisational Psychology, Statistics, or related field