Aptitude Software - RevOps Specialist / Associate (Manchester)
At Aptitude Software we’re transforming our go‑to‑market strategy to drive predictable, scalable growth and equip our Sales and Customer Success organizations with the tools, data and processes to succeed. We’re looking for a hands‑on Revenue Operations / Sales Operations partner to help improve sales velocity, forecast accuracy and representative productivity across North America, EMEA and APAC.
What You’ll Do
Accurate Forecasting
* Run weekly forecast calls and maintain data integrity in Salesforce to provide leadership with clear visibility.
* Maintain forecast accuracy consistently above 90%.
Sales Velocity
* Identify pipeline bottlenecks and optimize sales processes from lead to close.
* Manage and evolve GTM cadences to support Deal Reviews, TOFU analysis, and the overall sales process.
* Support the CS department to optimize upsell and renewals processes.
Data‑Driven Decision‑Making
* Build and maintain dashboards in Salesforce and Tableau that track pipeline coverage, win rates and rep productivity.
* Deliver dashboards that become a single source of truth with >90% adoption by sales leadership.
Stronger Sales Enablement
* Support Quarterly Business Reviews (QBRs) with insights and presentations.
* Provide tool training (CRM, engagement and marketing automation platforms) to maximize adoption and selling time.
* Work alongside Marketing Operations to ensure clarity and cohesion across the GTM tech stack.
Optimized Tools & Processes
* Manage and enhance Salesforce, Tableau, Outreach or equivalent systems; evaluate and provide feedback on new tech such as Clari, Gong, ZoomInfo.
* Streamline processes to improve CRM hygiene (e.g., <5% opportunities missing close dates or stages).
Cross‑Functional Alignment
* Partner with Marketing Ops and Customer Success Ops to align metrics and ensure consistent funnel reporting, resulting in a unified GTM funnel adopted across Sales, Marketing and CS within two quarters.
Scalable Growth
* Contribute to strategic projects such as territory planning, quota setting and compensation modelling.
* Lead or participate in ad‑hoc projects as requested.
Job Requirements
* 3+ years in Revenue Operations / Sales Operations within a SaaS, B2B environment.
* Moderate expertise with Salesforce or similar CRM.
* Understanding of BI (Tableau, PowerBI, Looker), marketing automation (Marketo, HubSpot, Pardot), sales engagement tools (Outreach, Salesloft, Groove) and CS tooling (Gainsight, Churn Zero, Planhat) or a willingness to learn.
* Experience with Excel or Google Sheets and other Microsoft applications.
* Analytical skills that turn complex data into actionable insights.
* Experience supporting globally dispersed sales teams desirable.
* A proactive, execution‑focused mindset with a strong sense of ownership.
* Excellent communication skills; comfortable engaging with leaders and sales reps alike.
What We Offer
* Competitive salary and bonus.
* ShareSave scheme – ability to purchase company shares on preferential terms.
* Private healthcare.
* Income protection and group life insurance.
* Pension scheme.
* Company‑funded health cashplan.
* Employee Assistance Programme.
* Access to private dental benefits.
* Flexible/hybrid working options – 2 days per week in office.
* Enhanced family‑friendly leave for adoption, maternity and paternity.
* Bike 2 Work scheme.
* Employee referral bonus.
Where You’ll Be
The role is based from our London or Manchester office and supports a hybrid working model. Employees are expected to come into the office every Wednesday and may choose another day for flexibility.
#J-18808-Ljbffr