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One Stop - Customer Service Assistant, Sonning Common
Client: One Stop
Location: Sonning Common, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: cf207784ea08
Job Views: 20
Posted: 22.06.2025
Expiry Date: 06.08.2025
Job Description:
One Stop • Sonning Common • Apply by 20-May-2025
About the role
We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. As a Customer Service Assistant, you will work in a fast-paced retail environment where no day is the same.
You will play an important role in the day-to-day operations of our store by providing excellent customer service, stocking shelves, processing payments, and helping maintain the store’s appearance.
Since the customer is at the heart of everything we do, you will be constantly looking for ways to improve service through on-the-job coaching and feedback.
With your guidance, your store will always remain a safe place to work and shop.
You will be Responsible For:
* Serving customers with passion and pride, providing natural service.
* Encouraging customer feedback through surveys.
* Working across all store areas including online, tills, replenishment, vending, and stock routines.
* Following safety training and procedures.
* Participating in seasonal, community, and charity events.
* Understanding store performance and contributing to profit.
* Living company values, making everyone feel welcome, and following policies.
* Clocking in and out accurately.
* Following security procedures and wearing safety equipment.
* Serving age-restricted products responsibly.
* Responding to assistance calls and explaining actions to customers.
* Maintaining a clean, organized store environment.
* Potentially managing shifts in absence of managers.
* Following all training to ensure safety and legality.
* If applicable, managing Post Office operations and passing background checks.
Flexible Working
We support flexible working arrangements. Discuss your needs with us during your application.
Core Purpose
Serving our customers, communities, and planet better every day.
Values
* Customers are at the heart of everything we do
* We treat each other well
* We work as one team
* We make things easier
About us
One Stop Stores Limited operates over 1,000 stores across Great Britain, employing more than 10,500 colleagues. Our stores offer a wide range of products and services, including cash machines, Post Office, parcel services, bill payments, lottery, and vending solutions.
Part of Tesco since 2003, we operate from three distribution centers and serve communities throughout England and Wales.
Please Note
We only recruit individuals who have passed the school leaver’s age. Benefits include discounts, insurance, health services, flexible working, and more.
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