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Customer Support & Development Specialist, Cookstown
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Client:
AHV International
Location:
Cookstown, United Kingdom
Job Category:
Customer Service
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EU work permit required:
Yes
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Job Reference:
b071d2be8fbe
Job Views:
6
Posted:
05.05.2025
Expiry Date:
19.06.2025
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Job Description:
ABOUT AHV INTERNATIONAL
AHV (Animal Health Vision) International is a market leader in innovative and sustainable animal health solutions. Our advanced quorum sensing technology helps livestock farmers worldwide to proactively address animal health issues. In this way, we contribute to a sustainable, profitable and future-oriented livestock industry.
With a team of driven specialists across 4 continents, we work together to improve animal health.
THE OPPORTUNITY
We are seeking a motivated and proactive Customer Support & Development Specialist to serve and develop our customer base.
Your mission will be to deliver outstanding customer support, provide advice on AHV concepts, and drive telesales activity to grow revenue, maintain customer retention, and maximise business potential across your assigned area.
This is an exciting opportunity for someone passionate about building lasting relationships, spotting opportunities for growth, and helping farmers succeed through forward-thinking herd health solutions.
RESPONSIBILITIES
* Providing advice and guidance to dairy farmers and agri partners on AHV concepts, products, and programmes, ensuring customers are well-informed and supported.
* Proactively call and engage with existing and potential customers to maintain relationships, promote product usage, and drive sales performance.
* Identify and develop new business prospects while nurturing existing accounts to uncover growth opportunities and meet revenue targets.
* Achieve all client retention and revenue goals by ensuring a positive customer experience, delivering solutions promptly, and maintaining regular follow-ups.
* Work collaboratively with the Sales and Marketing teams to support customer growth initiatives, align on campaigns, and share insights that drive success.
* Stay up-to-date with AHV product developments, technical innovations, and market trends to deliver expert advice and maximise upsell opportunities.
The above is not a complete list of tasks but it is a good indication.
Requirements
CRITERIA
* Minimum 3 years' experience with proven telesales, customer service, or internal sales experience
* Excellent communication, interpersonal, and problem-solving skills
* Proactive, self-motivated, and highly organized
* Ability to identify business opportunities and act on them
* Competent in using CRM systems (Salesforce experience an advantage)
* Knowledge of, or experience in, the agricultural sector—ideally within the dairy industry—is preferred; however, full training will be provided for the right candidate.
WHAT WE OFFER
· Competitive salary and lucrative commission structure
· A challenging position with plenty of scope for own initiative and development;
· An open and informal working atmosphere, short lines of communication and helpful, enthusiastic colleagues;
· 6 Month fixed-term contract with potential of a permanent contract;
· Base salary indication £25,000-30,000 annually, plus commission;
· 20 days paid annual leave plus statutory/public holidays.
As Customer Support & Development Specialist, you will be a key member of our team, contributing to the success and growth of our company. Are you the enthusiastic and driven employee we are looking for? Then apply now!
Watch our corporate video here! https://www.youtube.com/watch?v=lXx90qrKP-o
For more information about this vacancy, please contact Adam Robinson (Managing Director), phone: 044-7776437000 or email [emailprotected]
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