The frustration of a broken appliance and the unknown costs of fixing it is stress we could all do without. At Upfix we're here to make your life easy through our no-hidden-costs callout charge and team of expert engineers arriving when you choose. Simply book a morning or afternoon slot for your convenience.
Any extra charges for parts needed will be clearly explained to you and our friendly engineers are highly trained, professional and fully DBS checked. If a second visit is needed to fix the same problem, there will be no further callout cost.
Are you a highly organised and communicative individual seeking a diverse administrative role? Do you thrive in a friendly team environment, passionate about delivering top-notch customer service? If so, we have an excellent opportunity for you.
As an Apprentice Administration Assistant at Upfix Appliance Repairs, you will play a pivotal role in supporting our daily operations and ensuring seamless administrative processes. This hands-on training opportunity will provide you with valuable experience in various aspects of business administration, allowing you to develop essential skills and contribute to the growth of our dynamic team.
Key Responsibilities:
• Assist in managing office tasks, including data entry, filing, and document organisation.
• Provide excellent customer service through phone and email communications.
• Help schedule appointments and maintain the calendar for engineers through emails and calls.
• Collaborate with different departments to facilitate effective cross-functional communication.
• Participate in team meetings, take minutes, and follow up on action items.
• Support with maintaining office supplies and inventory management.
• Assist in creating and updating records and databases.
• Contribute to process improvement initiatives to enhance overall efficiency.
What will you need to succeed in this role?
You will be able to demonstrate your interest and commitment to developing a career in Business, along with clear and concise communication skills, both written and verbal and good IT skills including data entry and Microsoft packages.
* Self motivated and willing to learn
* Punctual and ready to work
* Clear and concise communication skills
* Good organisation skills
* Able to work under own Initiative
Entry requirements
Maths & English GCSE at grade 4 or above are desired, but not essential.
Skills required
* Customer care skills
* Initiative
Training to be provided
You will be supported by an assessor throughout your apprenticeship.
As you progress through your apprenticeship your duties and responsibilities will alter as you develop the skills for a successful career in business administration.
Functional Skills in Maths and English if required.
Things to consider
The pay rate for this role is £9.00 Per Hour with a 3 month review.Please ensure you are able to commute Monday - Friday to the office-based role at Plus X Offices on Lewes Road BN2 4GL.The office hours are 8 am to 5.30 pm and the hours of work are 37 per week.
You will achieve a Level 3 Apprenticeship in Business Administration.There are opportunities for permanent employment and further development.
Location
At a Glance
Salary:
£ 17316per year
Working week:
37 Hours per week. Mon - Fri (8am - 5.30pm) on a rota
Duration:
12 Months
Apprenticeship standard:
Business administrator (Level 3)
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