Learning & development officer

Dudley MBC is recruiting for an experienced Training Professional to join its Housing and Communities Training team. The role is to provide comprehensive training and development interventions aiming to empower our Housing and Communities workforce to, in turn, deliver exceptional, customer-focussed service. This includes the design, development, delivery and evaluation of a variety of in-house courses, identifying and sourcing external training to meet specific professional or health and safety requirements (e.g. Housing Maintenance and Construction, Housing Legislation), and supporting the ongoing implementation of the Social Housing (Regulation) Act requirements, including the Competence and Conduct Standard and the professionalism agenda across Housing Services. Hours: 37 hours Salary: £35,412 - £38,220 (Grade 8) Location: 3 St James’s Road, Dudley, DY1 1HZ Would you like to join us, can you offer the following? Ability to design, develop and facilitate a range of CPD workshops,events and blended learning solutions to meet training needs in line with the Council’s strategic objectives, including training that supports compliance with the Competence and Conduct Standard, professional proactice, ethical behaviours and continual professional development within Housing Services, and to support staff across the Housing and Assets Group. Demonstrable knowledge and understanding of the Social Housing regulatory framework, incuding the Competence and Conduct Standard, and the importance of professionalism, skills, behaviours and continuous learning in delivering high-quality housing services. Excellent interpersonal and communication skills. Excellent facilitating, coaching, and influencing skills to train, guide and advise colleagues across the organisation. A clear thinker with a creative and innovative solution focussed approach, capable of working with all levels of staff. For further information and an informal chat please contact Julie Grosvenor on 01384 812126 or Diane Awkati on 01384 814038 Interviews will be held face to face at Dudley MBC Please note: Previous Applicants need not apply Workplace Attendance: Working in the office 3 days a week (pro-rata) So that we can demonstrate Dudley’s commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates. Your personal data will be anonymised when you apply, to ensure that you comply with our anonymisation process, please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application. Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough. All applicants must be able to provide documentation to prove their right to work in the UK. Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK. If you require support completing an online or paper application form and or interview techniques, please contact Dudley Adult and Community Learning on 01384 818 143 or acl@dudley.gov.uk who can support with Digital Skills and Job Applications. If you have a disability and require assistance in making an application please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance https://help.wmjobs.co.uk/ If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so. The Council’s full Privacy and Disclaimer Statement can be accessed on the website at https://www.dudley.gov.uk/privacy-disclaimer-statement/ N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications LI-DMBC2019 Attached documents Person Specification - Learning Development Officer.doc Job Description - Learning Development Officer.doc Employee Benefits List.pdf