Job Description
We don’t just believe in better. We make it happen.
Better content. Better products. And better careers.
Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky.
Role / Team Overview
This role is ideal for someone early in their UX career, looking to build practical experience in user research, interaction design and collaboration within a cross‑functional product team, with guidance from more experienced designers.
Content Technology and Innovation
Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award‑winning content.
What You’ll Do
* Support user research — assist with usability testing, surveys and interviews to understand customer needs.
* Summarise user insights — gather, organise and communicate findings that inform design decisions.
* Create UX artefacts — produce wireframes, user flows and simple prototypes with guidance from senior designers.
* Shape information structures — contribute to clear navigation, content layout and overall user journeys.
* Apply usability and accessibility principles — ensure designs meet recognised standards and support inclusive experiences.
* Collaborate across disciplines — work closely with Product Managers, Engineers and Designers in an agile product team.
* Iterate based on feedback — refine designs using input from stakeholders, testing and research.
* Grow your UX capability — develop your skills through coaching, feedback and hands‑on project work.
What You’ll Bring
Essential criteria:
* Foundational UX experience — some exposure to UX, interaction design or a related discipline.
* Portfolio of work — examples of academic or commercial UX projects demonstrating core skills.
* Familiarity with design tools — ideally Figma or similar.
* Understanding of user‑centred design — awareness of key principles and methods.
* Strong communication — able to articulate ideas clearly within a team environment.
* Growth mindset — openness to feedback and a desire to learn.
Desirable skills and experience:
* Degree or equivalent in a relevant field.
Benefits and Perks
* Free Sky TV or NOW package, including Sky Sports and Sky Cinema
* Pension package with up to 9% employer contribution
* Private healthcare with mental health support
* Aviva Digital GP and dental insurance
* Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect
* Sharesave and Tech schemes
* A range of Sky VIP rewards and experiences
How You’ll Work
We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 2 days in the office per week.
Your Office Base
Osterley
Our Sky Group HQ. Equipped with state‑of‑the‑art technology and workspaces, there’s plenty of space to see your big ideas come to life. Here you’ll find 13 subsidised restaurants and cafes. You can re‑energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon.
Our Osterley Campus is just a 10‑minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there’s free onsite parking available for cars, motorbikes and bicycles.
Who We Are
We’re Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you’ll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society.
Equal Opportunity
We’re an equal opportunity employer and value diversity at our company. We’re a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can.
Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position.
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