We are looking for a friendly, professional Receptionist with a passion for making a difference to others.
You’ll be working 40 hours per week, which involves working Monday to Sunday between 8am and 8pm at Cygnet Hospital Kidsgrove, helping provide a safe, welcoming environment for colleagues, visitors, and the people in our care.
Crocus Ward will provide a safe and stabilising environment for women experiencing an acute episode of mental illness requiring emergency admission. Burleigh Ward will support women with a personality disorder and other complex needs.
Your day-to-day…
* Provide a professional, welcoming reception experience
* Greet visitors and notify the appropriate staff of their arrival
* Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
* Answer & transfer all incoming calls and take messages where appropriate
* Sort & distribute post
* Assist with general office duties as required
* Keep the reception area clean & tidy
* Promote the safety & security of all site users & ensure staff comply with security protocols
Why Cygnet? We’ll offer you…
* Strong career progression opportunities
* Expert supervision & support
* Pension scheme
* Cycle to work scheme & employee discount savings
You are…
* An experienced receptionist/administrator used to working with customers/clients
* Organised, helpful, and a good multi-tasker
* Computer literate – including Windows, Word, Excel, Outlook or equivalent
* Knowledgeable of telephone systems
* Polite, friendly, and approachable with excellent communication skills
* GCSE Maths & English qualified, with good numeracy & literacy skills
* Diligent & accurate, with an eye for detail and an understanding of confidentiality
Successful candidates will be required to undergo an enhanced DBS check.
Cygnet has been providing a national network of high-quality specialist mental health services for over 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to make positive differences in their lives.
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