Overview
POSITION SUMMARY: Rappahannock Goodwill Industries (RGI) is searching for a Back-End Retail Associate for our Furnace Road location. The Back-End Retail Associate will assist donors and provide tax receipts, select and prepare textiles for sale in store, price new and used merchandise, and ensure goods are available to the public in a clean, attractive environment with strong customer service standards.
Core Responsibilities
* Assure exceptionally friendly customer service to all shoppers and donors.
* Perform basic housekeeping tasks on the sales floor, donation center, and production area.
* Safeguard company property and equipment against loss, theft, or damage.
* Follow all safety policies and procedures.
* Adhere to security policies and enforce all security rules and regulations and report incidents to Store Manager.
* Assist in any other store function as needed to assure all work goals are met and to cross train in all store functions.
* Perform all other duties as assigned.
Donation Responsibilities
* Assist as necessary with loading/unloading and carrying purchases/donations.
* Explain to donors the company’s policies when unable to accept some donations.
* Provide donors with tax receipts.
* Ensure that the donation area and surrounding area inside and out are kept neat.
* Evaluate wares for quality and value and price appropriately and determine when items need to be sent to the E Commerce department.
* Prepare the outbound merchandise for shipment to warehouse.
Hanger/Grader Responsibilities
* Rapidly and accurately grade textiles into categories determined by Management.
* Discard unsalable items.
* Hang 100 garments per hour.
* Price specialty items as directed by Management.
* Place clothes on Z rack in order according to store layout.
* Perform basic housekeeping tasks as required in store.
Requirements
Must be available to work during operating hours as needed for business operations. Work schedule may include days, evenings, weekends, holidays and blackout periods which may vary from week to week as well as occasional overtime when approved by management.
Education/Training
High School Diploma or GED preferred but not required. Retail or similar experience preferred.
Physical Demands
Ability to stand and move around for extended periods. Ability to climb, talk, hear, stoop, kneel, crouch, reach, handle, carry, push, pull, and lift objects up to 50 pounds.
Skills
Basic computer skills, basic phone communication skills, ability to count change and work a cash register, basic math, and ability to make change.
Working Conditions
Retail store environment, with some minimal exposure to outdoor elements.
What We Offer
In addition to pay and benefits, you will receive valuable training and experience. Best of all, when you come to work, you’ll know that your efforts make a meaningful difference in countless lives and communities. Join the Goodwill team and you will find more than a job…You will find a career with a cause!
To learn more about our company and team, please visit our website: www.fredgoodwill.org
Equal Opportunity Statement: Rappahannock Goodwill Industries is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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