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Customer Service Agent
Reference: JUN20251963
Expiry date: 15:16, Thu, 10th Jul 2025
Location: Leeds
Benefits: A superb range of benefits
Position: Customer Service Advisor
Hours: 40/week Monday - Friday + Saturdays if required
This is an exciting opportunity for an experienced Customer Service Advisor to join the UK’s leading Accident and Collision Repair specialists in our increasingly busy site.
As part of a team of specialist Customer Service Advisors, you are the face of our Bodyshops. You are responsible for booking customer cars in for repair/attention, preparing job cards, and providing vehicle progress reports to customers. You will arrange and allocate courtesy cars, deal with financial transactions, and pay attention to banking/security arrangements and the payment of excesses on certain insurance policies. A full UK Manual Driving Licence is required.
As the first point of contact, you will liaise directly with the customer, the bodyshop, and any third parties to ensure an excellent customer experience.
Why choose FMG RS?
We offer a fantastic basic salary, along with many benefits including:
* Uncapped monthly bonus schemes and guaranteed bonus during holidays
* Starting with 23 days annual leave, plus public holidays and an extra day off for your birthday
* Free life assurance (x2 your basic salary)
* Exclusive vehicle-leasing schemes
* Pension & share schemes
* A Benefits App with retailer discounts and cashback deals
* Well-being services including 24/7 GP, mental health support, physiotherapy, health cash plan, dental, and travel insurance
* Wagestream App for financial control over your pay, savings, and discounts
* Part of ZIGUP, a leading provider of mobility solutions across the UK, Ireland, and Spain
* Opportunities to boost earnings through bonus schemes
* Investment in your growth and career progression
* Growing industry with investments in EV capabilities, workshops, and training centers
Join the FMG RS family
We believe in our people and their potential. If you're looking to keep your career moving, smarter, and be part of a trusted, innovative team, apply now.
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