Description
About the Role
Join our dynamic Resort Safety Team, where every day brings new challenges! Here, you’ll blend your exceptional customer service skills with your security expertise to ensure our guests feel safe and secure throughout their stay at Butlin's.
Good communication is key, along with a fair approach to resolving any issues that may arise. Whether you’re:
* Monitoring activities in our control room
* Engaging with guests in our multiple licensed venues
* Patrolling the grounds
* Welcoming guests at the gate
Your primary mission remains the same: our guests' safety is your top priority!
You will:
* Conduct regular patrols of the Resort
* Provide a warm welcome to guests, ensuring they have the best possible first two hours experience
* Maintain access control at our three Resort entrances with a customer-focused approach
* Offer first aid assistance to team members and guests as needed
* Adhere to Butlin's, SIA, and local licensing laws while working in our licensed venues
Typical Working Hours:
This is a permanent role, predominantly involving evening work over 37 hours per week, with pay issued fortnightly. Live-in accommodation may be available for those aged 18 and over who are relocating to the area.
About You
We’re looking for someone with a hands-on approach who thrives under pressure while maintaining a positive, people-oriented attitude. To succeed in this role, you must hold:
* A Level 2 CCTV/Public Space Surveillance Qualification
* A valid SIA License
* A full UK driving license (as you’ll be driving company vehicles around the resort)
About Butlin's
At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years, we’ve been delighting hundreds of thousands of guests each year, whether they’re enjoying a non-stop action family break or our epic Adult-only Big Weekenders.
Ask any of our team, past and present, and they’ll tell you that one of the best things about working at Butlin’s is our vibrant culture! We’re dedicated to providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.
If you want a role where you Create Smiles, aren’t afraid to Get Stuck In, and where the team genuinely Cares For Each Other – this could be the perfect fit for you.
There has never been a more exciting time to join Butlin’s!