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Dynamics 365 Copilot Solution Architect, Birmingham
Client: KPMG
Location: Birmingham, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: e03d9af0fdf4
Job Views: 7
Posted: 26.04.2025
Expiry Date: 10.06.2025
Job Description:
MS Dynamics Solution Architect
Role Purpose: KPMG Microsoft Business Solutions is building a world-class Microsoft Dynamics Practice focusing on advisory and implementation services related to Microsoft Dynamics 365 (CRM & ERP). The role involves leading implementations and engagements involving Independent Programme Assurance where third parties deliver programmes.
The Solution Architect will lead the technical delivery of Microsoft Dynamics 365/CRM solutions on large, complex programmes or portfolios, driving technical expertise within DevOps and providing functional leadership. The role requires building strong business relationships at a senior level, championing innovation, sharing thought leadership, and collaborating with the global team to enhance Dynamics functionality. The architect will also mentor team members and promote collaboration.
Role Responsibilities:
* Lead customer delivery of Microsoft Dynamics 365/CRM solutions on large, complex programmes or portfolios, managing teams and specialists.
* Manage commercial and contractual aspects to ensure quality and profitability.
* Execute projects aligning with quality standards and within the commercial context.
* Manage scope and deliverables on time and with quality.
* Develop innovative, repeatable solutions to improve business performance and differentiate KPMG.
* Ensure pre-sales engagements are delivered with rigour and attention to detail.
* Identify and mitigate business/project risks, ensuring work fits within firm capabilities and risk management criteria.
* Deliver consultancy in accordance with MBS and KPMG methodologies, ensuring successful implementation.
* Conduct project reviews to identify lessons learned and improve future quality and planning.
* Maintain Microsoft accreditation and stay updated with technical developments.
* Promote firm values, inclusive collaboration, and drive change through motivating team members.
Knowledge & Skills (including Qualifications):
* Deep technical expertise in DevOps and broad knowledge of Dynamics CRM capabilities, with relevant certifications (CRM Online 2013, 2015, 2016, or 365).
* Strong technical architecture experience, especially around integrating Dynamics CRM with other solutions.
* Extensive experience leading end-to-end delivery of complex CRM solutions, including systems integration and Microsoft technology stack.
* Proven skills in CRM configuration, customization, workflows, dashboards, forms, views, and reports.
* Good understanding of Azure and cloud technologies.
* Broad understanding of the software development lifecycle.
* Specialism in one industry or sector is essential.
* Experience with Agile methodologies.
Experience and Background:
* Expertise in delivering out-of-the-box and custom solutions in Microsoft Dynamics 365.
* Extensive experience as a CE consultant, capable of leading engagements and presenting to C-Suite stakeholders.
* Experience in a Solution Architect role within Dynamics 365.
* Experience with large-scale CE implementations, focusing on business requirements and delivery efficiency.
* Excellent presentation and demonstration skills.
* Knowledge of business process mapping, modeling, and documentation.
* Experience mentoring junior and offshore staff.
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