Our client, a well-established electronics manufacturing and solutions provider, is looking for an Internal Sales Executive in Basingstoke to join their team on a permanent basis. This is an office-based role with some hybrid flexibility (1 day from home), supporting customer engagement and internal sales operations within a fast‑paced, customer‑focused environment.
Key Responsibilities
* Process customer sales orders accurately and within agreed timescales.
* Act as a key point of contact for customer enquiries, resolving issues efficiently.
* Develop and maintain strong customer relationships, identifying cross‑sell and upsell opportunities.
* Prepare and follow up on customer quotations using CRM systems.
* Raise invoices and support order fulfilment processes.
* Maintain CRM systems and internal filing systems.
* Support external Account Managers and liaise with internal departments to ensure smooth operations.
* Generate and qualify new leads using databases, web research, and LinkedIn.
* Assist with general office duties including telephony and administrative support.
Experience Required
* Previous experience in an internal sales or account management role (minimum 3 years).
* Experience using ERP systems, CRM platforms, and Microsoft Office (Excel, Outlook, Teams).
* Strong communication skills with the ability to understand and respond to customer needs.
* Experience working within an electronics manufacturing or components environment is advantageous.
* Highly organised with strong attention to detail and the ability to multitask.
* Self‑motivated with a positive attitude and strong team‑working capability.
To apply, please send your CV to bwiles@redlinegroup.com or call Ben on 01582 878816.
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