Almond Housing Association Livingston, Hybrid
Our Mission – Homes, people, and communities to be proud of.
Our Vision – Striving to improve life experiences and opportunities.
Customer Care Assistant
Permanent Post 36 hours per week
Do you have a passion for helping others? Are you customer focused with good attention to detail? Are you enthusiastic about finding the right solution for our customers when faced with challenges and changes in their homes? If so, our Customer Care Assistant role could be for you
This post is varied and exciting, providing front-line support to our customers via telephone, email or in person at our office. You will be working within our Housing Management Team whose principal objective is to help our customers enjoy and maintain their homes.
We are a small organisation however we make a big impact in the communities where our tenants live. At Almond, we believe in finding what 'WORKS' for our customers and our colleagues. Our values are Work together, Open to change, Respect, Kindness and Social. If you are someone who can provide excellent customer service in alignment with our 'WORKS' ethos, we would love to hear from you
Interested?
Salary £23,850 - £31,996per annum (DOE)
Location – Our office is based in Livingston; however, we have a flexible approach to our working arrangements in line with role requirements and our hybrid working policy. For more information on our Hybrid Working Policy, and our 9-day fortnight trial, please email
What will we offer you?
We offer a 36-hour working week over Monday to Friday. Currently, with a 9-day fortnight in place, where every other Friday is a rest day.
We actively promote a healthy work/life balance. We have access to online Health and Wellbeing services and to help promote a healthy lifestyle, we also contribute to your gym membership.
Our pension scheme is active from the day you join us, and we contribute 10% towards it.
The closing date for applications is Monday 13 October 2025. Interviews w/c Monday 20th October.
To find out more and apply please visit our website.