Role: Key Account Coordinator Location: Peterborough We're representing a well-established, international leader in their industry, known for delivering innovative, energy-efficient products across global markets. As the business continues to grow, we're looking for a Key Account Coordinator to join the team and play a vital role in strengthening customer relationships and driving operational excellence. This is a fantastic opportunity to be part of a forward-thinking organisation that prioritises professional development, international exposure, and a work culture built on respect and collaboration. The Role: You'll be the key point of contact for major clients, ensuring their journey from order to delivery runs smoothly while identifying opportunities to enhance their experience. Key responsibilities include: · Overseeing the full order process to ensure accuracy and timely delivery. · Configuring customer accounts within internal systems for optimal efficiency. · Handling client claims with speed and professionalism. · Monitoring delivery timelines and product conditions on arrival. · Tracking and analysing KPIs related to service and operational performance. · Maintaining up-to-date, accurate records in the CRM system. · Offering guidance and tailored support to customers using the company's products. ·...