Administrator – Education and Development
Full-time | Permanent | Hybrid Working Available
Competitive salary and excellent benefits
Our client is seeking a highly organised and proactive Administrator to provide comprehensive administrative support across their education and development programmes. This is an excellent opportunity for an experienced administrator with strong database management and coordination skills to join a collaborative and professional team environment.
Key Responsibilities:
* Provide a broad range of general administrative support to the coach education function
* Support the planning and scheduling of Activities Coach and Level 2 education courses across the UK and Ireland
* Organise and administer courses in line with agreed plans using the organisation’s CRM system
* Book venues and tutors and liaise with both to ensure smooth course delivery
* Process and manage course bookings in line with agreed administrative procedures
* Register learners onto the online learning platform and allocate login credentials
* Issue course communications and information to candidates within agreed timescales
* Manage transfers, cancellations and related requests in accordance with terms and conditions
* Track learner progress, manage assessment documentation and update records accurately
* Maintain licensing and education databases, ensuring data accuracy and compliance
* Produce activity and performance reports to support the coaching team
* Act as the first point of contact for coach education enquiries
The ideal candidate will demonstrate:
* Previous administration and database management experience
* Strong IT skills, including Word, Excel and Outlook
* Excellent written and verbal communication skills
* High levels of accuracy and attention to detail
* Strong organisational skills with the ability to prioritise and meet multiple deadlines
* Experience organising events or managing bookings
* A flexible and proactive approach
* A customer-focused mindset with strong customer service skills
This is a permanent, full-time position with core hours of 9:00am – 5:00pm, Monday to Friday, offering a hybrid working arrangement from day one of employment, providing flexibility and, depending on role requirements, the opportunity to work remotely for up to 3 days a week