Job Description
Repairs Officer
Salary : £44,109 £46,444
Location : Norfolk (Field-based)
Hours : 37 hours per week | MondayFriday
Contract Type : Permanent
A leading social housing provider is seeking an experienced Repairs Officer to join their growing Maintenance team. This is a key role in ensuring high-quality, customer-focused repairs and maintenance services across their housing stock.
As an integral part of the repairs and maintenance function, you will oversee day-to-day management of contracted repairs, drive service improvements, and ensure homes are safe, well maintained and delivered to a consistently high standard.
The Role
* Manage the daily performance of external repairs contractors, ensuring high-quality, timely and cost-effective delivery.
* Undertake surveys on properties, specify works, raise orders and monitor progress through to completion.
* Provide strong budget oversight, using data and insight to drive value for money and continuous improvement.
* Carry out pre and post-inspections, health & safety audits and quality checks to ensure compliance and high standards across all works.
* Support the delivery of an efficient repairs service, contributing to strategic planning and operational improvements.
* Handle complaints, legal disrepair matters and enquiries pr...
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