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Customer Insights Analyst, Warrington, Cheshire
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Job Category:
Other
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EU work permit required:
Yes
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Job Views:
1
Posted:
22.08.2025
Expiry Date:
06.10.2025
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Job Description:
Customer Insights Analyst
Up to £51,000
Hybrid - Manchester (2 days in the office)
THE COMPANY
We have partnered with a global organisation operating in the education sector to source a Customer Insights Analyst.
THE ROLE
The role involves analysing customer performance and satisfaction data to uncover trends and identify opportunities for improvement. You will assess how customers engage with products, determine which areas are most effective, and model these behaviours to enhance strategies. Additionally, you will be responsible for developing and maintaining dashboards and reports to track key learning KPIs such as engagement, success rates, and satisfaction.
SKILLS AND EXPERIENCE
SQL or Python.
Power BI or similar (Microsoft Fabrics is advantageous).
Understanding of data modelling.
Experience in the education sector is very advantageous.
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