We are looking for a highly organised, proactive, and solutions-focused Transport Performance and Support Officer to join our transport team. This role is essential in supporting the efficient delivery of services by providing day-to-day operations support.
Responsibilities
1. Resolving issues and ensuring efficient service delivery to meet operational and customer needs.
2. Overseeing data management processes.
3. Preparing and presenting financial reports.
4. Participating in budget meetings and maintaining accurate month-end contract lists to ensure financial transparency and compliance with budgetary constraints.
5. Managing complaints within the Council’s Service Standards, compliance, and tendering process.
6. Overseeing the completion of FOI and SAR requests.
Candidate Requirements
* Experience with data management processes.
* Supervision and support of administrative staff.
* Confidence working independently with strong attention to detail and sound numerical skills.
* Ability to work collaboratively across departments, ensuring high standards of service, professionalism, and public engagement.
* Analytical and methodical approach.
* Conscientious with strong communication skills.
* Ability to motivate, support, and energise colleagues.
* Ownership and responsibility, working efficiently often to deadlines.
* Competency in Microsoft Office, particularly Excel.
* Ability to undertake a DBS check.
Contact details: Anne-Marie Booth 01244 976149 or Anne-Marie.Booth@cheshirewestandchester.gov.uk
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