The Planet Group has recently partnered with a leading biopharmaceutical organisation to support the recruitment of an IFS Systems Administrator on a permanent basis. (Hybrid working available) with some travel to Cambridge. About us: A forward thinking committed biologics development company who service both early discovery and commercial manufacturing to deliver better treatments to the market. About this Role: We are looking for this individual to serve as a subject matter expert who will be responsible for overseeing the installation, management, upgrades, and support of the IFS Enterprise Resource Planning (ERP) system. This individual will provide functional and technical advice and support to end-users. Duties and Responsibilities: * Serves as primary Subject Matter Expert (SME) for the IFS ERP system * Works closely with vendors, contractors and the development teams to resolve certain issues that cannot be resolved in-house * Establishes and maintain effective working relationships with end users and suppliers * Maintains security administration of ERP system and ensures users have proper access levels to the appropriate functionality * Develops and maintains a knowledge base of best practices for end users including user manuals for staff. * Ensures strict adherence to software licensing rules and maintains careful records * Responds promptly to end user and management needs and meets all SLAs * Provide interna...