Job overview
The Neurosciences Department is looking for a full time PPC to support the Neurosurgery team. You will be responsible for managing patient's at every stage of their pathway including the admissions process for allocated patients. The ideal candidate will be organised, able to work under pressure and be computer literate. Previous NHS work experience is desirable. Audio typing skills with knowledge of medical terminology are desirable. PPCs are the point of contact for patients under the care of the Speciality Clinical Team and as such must be a good communicator ensuring professionalism, compassion and a can-do attitude. PPCs will have experience in being able to multi task and prioritise urgent work, the ability to be flexible and adaptable is required due to the demands of the role.
Main duties of the job
The Patient Pathway Co-ordinator (PPC) will work within dedicated speciality Divisions to facilitate the smooth running of the patient journey by ensuring that there are co-ordinated and streamlined administrative processes that revolve around the patient and their individual needs.
Working for our organisation
We’re an organisation that is getting better and betterand ourimprovements are driven by a determination to deliver care we’re proud of and our patients are happy with. We’re no longer in ; we’ve opened at our Elective Surgical Hub in King George Hospital (KGH); and, in recognition of our progress, we’ve been at the Health Service Journal Awards.
We operate from two main sites – KGH in Goodmayes and Queen’s Hospital in Romford. We have two busy emergency departments with more than 330,000 people visiting them last year. We’re campaigning to secure the £35m we need to and get rid of corridor care.
Our patients are benefitting from our in Ilford; an in Hornchurch; and Community Diagnostic Centres (CDC) at and at.
These CDCs are open 12 hours a day, 7 days a week and are providing an extra 94,000 scans a year.
The majority of our 8,000 staff – who come from 146 different countries - live in the three diverse London boroughs we serve and are from black, Asian and minority ethnic groups. Many can and more than 400 of them are on our Ofsted accredited. We’re proud to be a employer.
We’re looking forward to introducing an electronic patient record that will be transformative for our staff and beneficial for our patients.
Detailed job description and main responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification.
The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.
Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
All new staff appointed at the Trust are subject to a probationary period.
Person specification
Experience / Knowledge
Essential criteria
1. Computer literate, with experience of using a keyboard.
Desirable criteria
2. NHS experience in a similar role
Personal Qualities
Essential criteria
3. Willing to take ownership and accountability
4. Able to organise and manage high volume workload
Desirable criteria
5. Proactive, takes own initiative
6. Flexible, responsive approach to work.
Application numbers
This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.