Company Description
Xplor Technologies powers the experiences at the heart of everyday life. Through modern vertical software, embedded payments, and AI‑powered capabilities, we help businesses in fitness, recreation, golf and club, field services, laundry, education, and other membership‑based and service‑based industries simplify operations, uncover insights, and elevate customer and member experiences.
Job Description
About the opportunity
Join our Finance Vertical as Sales Ledger Administrator in Newcastle to make a real impact every day. We say that because we know that every conversation we have, every code line we write and every interface we design is another opportunity for us to enrich our customers’ experiences.
Reporting into Order to Cash Assistant Manager, you will help us manage sales ledger and manage the end‑to‑end revenue cycle—from processing customer orders and ensuring accurate subscription billing to overseeing collections and supporting revenue recognition. You act as a bridge between finance, sales, and customer success teams, helping to streamline operations, maintain data integrity, and deliver a seamless billing experience that supports scalable growth.
Some of the other responsibilities include:
* Manage mailbox and escalated queries – both internal and external
* Run weekly credit control process
* Contract maintenance and invoicing of customers
* Complete audit checks / tasks
* Day to day finance processing
* Manage escalations to Order to Cash Assistant Manager
* Create / review SOPs where needed
* Processing of bank payments
* Carry out month end tasks to a tight deadline
* Carry out all sales ledger and credit control tasks
* Manage month end bank reconciliation relating to Order to Cash postings
* Run month end reporting on debt
Location: For this position, we offer a hybrid and flexible working model, where you’ll spend three days per week in the Newcastle office and two working from home.
Qualifications
What would make me a good candidate?
We are looking for curious and empathetic people. We also love to hear from people who are motivated by meaningful work, resonate with our four core values, have a positive outlook, are comfortable with ambiguity and thrive working in an ever‑evolving and complex environment. We are inspired by meeting big picture thinkers and doers, people who can be both tactical and strategic, aim high and put people first in everything they do.
Required qualifications for this role:
* AAT Level 2 (desirable but not essential)
* At least 2 years of experience in a credit control/AR role
* Proven credit control experience working on key accounts within a Business to Business organisation
* Experience with accounting knowledge within sales ledger and book keeping
* Customer‑centric and flexible with the ability to handle overdue credit accounts with a risk‑based approach in order not to jeopardise the relationship with customers
* Proven Excel skills to a good standard
* Process improvement and system development
* Experience with NetSuite & Stripe (desirable but not essential)
* Experience in SOPs
* Excellent written and verbal communication skills with a tactful telephone manner
* Self‑driven in seeking resolutions to a high standard
At Xplor, we believe that the best innovation and ideas happen at the intersections of our differences - people of diverse cultures, generations, disciplines, and lived experiences. So even if you think you do not tick all the boxes, we still encourage you to apply.
Additional Information
Values and Life at Xplor
Our five core values guide us from how we hire and recognise our team members to how we interact with our customers day to day:
* Find a better way
* Do the right thing
* Say it straight
* Win together
* Own the outcome
If these values sound like you, and describe people you want to work with, you will thrive at Xplor.
Some of our perks and benefits are:
* Paid Parental Leave benefit programs
* #GiveBackDays/Commitment to social impact – 3 extra days off to volunteer and give back to your local community
* Ongoing dedication to Diversity & Inclusion initiatives such as D&I Council, Global Mentorship Program
* Access to free mental health support
* Flexible working arrangements
Good to know
To be considered for employment, you must be legally authorised to work in the location (country) you’re applying for. Xplor does not sponsor visas, either at the time of hire or at any later time.
EEO and Artificial Intelligence
We believe in transparent hiring. We use an applicant tracking system that includes artificial intelligence enabled features to assist with the screening and assessment of job applications, such as candidate scoring or ranking. These tools support our recruitment process, but all hiring decisions are made by our recruitment team following human review. We do not rely on artificial intelligence to make final hiring decisions.
Xplor is dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community.
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