1 x Procurement Support Manager
As the Procurement Support Manager within our team, you'll be ensuring our systems, processes, and data are robust, compliant, and geared towards continuous improvement.
You'll play a key role in providing governance, reporting, system support and customer service that enhances the overall Supply Chain experience.
Here are some of things you'll get involved in
1. Acting as the central point of contact for Supply Chain Support, delivering guidance and timely responses to internal stakeholders.
2. Managing department mailboxes, ensuring customer queries are allocated and resolved within SLAs.
3. Creating and distributing reports on procurement activity including spend, product usage, supplier SLAs, and cost savings.
4. Developing and maintaining logs to monitor supplier performance and identify recurring issues.
5. Ensuring data integrity by cleansing and standardising supplier and product information in the ERP system.
6. Supporting governance by maintaining accurate supplier records (e.g. insurance, prequalification documents).
7. Becoming a Supply Chain 'superuser' during system upgrades, contributing to testing and training.
8. Creating user guides, process flows, and system-based buying guides to improve user understanding and compliance.
9. Coordinating customer enquiry responses, liaising across departments and with supplie...