Internal Account Manager | Milton Keynes | Office based
This is an internal sales role focused on managing and developing relationships with new and existing customers, primarily through telephone and digital communication.
You will be responsible for a defined customer base, working proactively to retain accounts, increase spend, and identify opportunities for growth.
The role suits someone who enjoys structured internal sales, outbound account management, and taking ownership of performance against clear commercial targets.
What the role involves
Managing a portfolio of customer accounts from an internal position
Proactive outbound contact to existing and new customers by phone and email
Growing revenue and margin across assigned accounts
Working closely with external sales and internal teams when projects or larger opportunities arise
Maintaining accurate records on internal systems and CRM
Working to call activity, revenue and profitability targets
What we are looking for
Experience in internal sales or account management within a B2B environment
Confident telephone manner and professional communication style
Comfortable working to KPIs and commercial targets
Organised, proactive, and able to manage multiple accounts effectively
Exposure to automation, controls, electrical or industrial products would be useful but is not essential
Whats on offer
Competitive basic salary up to £28,500
Monthly commission based on individual performance
25 days holiday increasing with service, with flexibility around holiday purchase
Pension with employer contribution
Life assurance and wellbeing support
Ongoing training and development with protected time each week
Clear long term progression within a growing UK business