Business Support Officer – Minute Taker
? Location: Essington Lodge, Willenhall (Fully Onsite)
? Full-Time | Monday to Friday | 37 hours per week
? Temporary – 3 months ongoing
Are you an experienced administrator with exceptional minute-taking skills?
Opus People Solutions, on behalf of Walsall Council, is currently recruiting for a Business Support Officer – Minute Taker to join the Youth Offer and Participation Team. This is an opportunity to make a real difference by supporting vulnerable children and young people across the borough.
? About the Role: As a key member of the Business Support Team, your primary responsibility will be to accurately record and produce minutes for sensitive and high-priority meetings. These minutes play a vital role and may be used in legal proceedings, so a high level of accuracy, confidentiality, and professionalism is essential.
? Key Responsibilities:
Attend and take detailed, child-friendly minutes during meetings involving vulnerable children and young people.
Produce minutes to a high standard within a 72-hour deadline.
Ensure accurate documentation is transferred to the Mosaic system used by Walsall Children’s Services.
Monitor and manage shared inboxes.
Be the first point of contact for calls and internal/external enquiries.
Organise and maintain files, documents, appointments, and calendars.
Support the wider Business Support team with general administrative duties.
? Requirements:
Proven experience in a fast-paced office environment.
Essential: Minute-taking experience, particularly in sensitive or legal contexts.
Strong QWERTY/touch typing skills.
Excellent written communication and attention to detail.
Ability to manage multiple priorities and meet tight deadlines.
Experience with case management systems (e.g., Mosaic) is desirable but not essential.
? Interested?
To apply or find out more, please contact John Deane at (url removed).
? Referral Bonus: Know someone who might be a great fit? Refer them to us! If they’re successful, you could receive £250