18Recruitment are working with a leading Independent Estate Agent brand with offices across Lancashire. This is a fantastic opportunity for a highly motivated property professional with a strong background in managing teams and a running successfully office.
Key Responsibilities:
* To report to the Managing Director
* To be responsible for securing business through accurate valuation of property, top quality customer service and by offering all of the appropriate additional services.
* To ensure that any leads are followed up in a timely manner, arranging a written confirmation of the follow-up valuation letter and market comparables.
* Ensure all customers are fully aware of the process they are entering into, including the costs and financial implication.
* To fully utilise and comply with systems and procedures which are in place and ensure all fees are charged in accordance with the terms of business.
* To maximise business efficiency through effective diary and system management, ensuring we make the best use of our time, and work to suit the needs of our customers.
* Ensure you understand your branch and personal KPIs, to lead to achieving and exceeding the figures required to satisfy the branch performance.
* Be aware of industry trends, market and competitors' activities, and adjust your negotiating tactic accordingly.
* Manage a team of Sales Negotiators.
* Create the largest active market share of any agent in the area.
* Maximise revenues and grow the property register.
* Develop exceptional working relationships with clients to encourage repeat business and recommendations.
* Maximise branch profit and achieve all financial targets.
* Manage performance of employees through regular 1:1’s, reviews and morning meetings.
* Influence a result through effective team management, action planning and delivery of the plan.
The Successful Candidate will have:
* Proven experience being a Branch Manager and successfully obtaining growth market share.
* Proven experience working in the property industry, with a high level of competency of valuing sales properties.
* Fantastic Managerial experience.
* Good understanding of market demand and customer behaviour.
* Outstanding customer service and communication skills
* A self-motivated and positive attitude
* Excellent organisational skills, and an eye for detail.
* Strong leadership skills and have a burning ambition to succeed.
* Familiarity with the use of IT systems
* A full UK driving licence and access to own vehicle .
A very attractive base salary of £35,000 is on offer with a high OTE.
Please apply for immediate consideration and to have a confidential conversion